✦ Join by the 10th of September to receive September's edition! ✦
Good questions

Frequently asked, frequently delightful.

Everything about membership, what's inside, shipping & billing details and canceling.

What's inside every month?

Every month you receive: ✦ a letter sharing the inspiration behind the month's color, ✦ an original illustrated 4x6 postcard, ✦ two 2x2 stickers, ✦ a sticker sheet, and ✦ a mystery item that changes each month.

How much does membership cost?

Membership is $10 USD per month. Your subscription renews monthly through Stripe, and international members don't get extra charge for shipping.

How do I pay? Do you take Stripe?

Yes. Every order is completed on Stripe's secure payment page. You'll be redirected from the "Join" button to a hosted Stripe page where you can pay with a card (and, where supported, Apple Pay or other wallets). Stripe keeps all card details encrypted — we never see them.

When is the sign-up cutoff?

The monthly sign-up cutoff is the 10th — anyone who joins on or after the 11th will receive the following month's edition. Join by the 10th of September to receive September's edition!

Do you ship internationally?

We do — and international members don't get extra charge for shipping. Please allow 7 to 14 business days after shipping confirmation for US delivery and 2 to 4 weeks for international delivery.

Do you provide tracking?

Mail club orders are shipped with a stamp to keep membership costs low, so tracking information is not available. Your package is always lovely — just not trackable.

Can I cancel my subscription?

You may cancel your subscription at any time to stop future mailings. Canceling does not cancel or refund a month that has already been charged or processed. Once a month's mail has been processed or mailed, it is considered fulfilled and is non-refundable.

What if I need help, a refund or a reschedule?

If you need to cancel, request a refund for the current month, reschedule, or require assistance, please do not hesitate to contact us — we read every message and usually reply within one business day.

Still curious?

Ask us anything.

If your question isn't here, we read every message and usually reply within a day.

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